American Gold Exchange, Inc.

Collector notes

Visiting a coin shop

A few notes before you walk into American Gold Exchange, Inc. in Austin, TX. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   If you set a time, be on it

   Some shops work by appointment on bigger lots. Be on time. Call if you are late or cannot come. The slot they held is time they did not give someone else. Reliability gets you invited back.

2. 02

   Bring the holders, papers, and boxes they came in

   Original packaging, certificates, and grading-company holders matter. Do not dump everything into a bag to “make it easier.” The dealer would rather see it the way it has been kept. Leave coins in PCGS, NGC, or ANACS holders.

3. 03

   Decide how you want to be paid before the offer

   If you are selling, know whether you need cash today, a check, or time to think. Changing the method after they have made a number can change the number. A clear “I would like a check if we agree” at the start saves a second conversation.

4. 04

   Keep paper money flat and in sleeves if you have them

   Do not fold old notes to “fit the envelope.” Do not rubber-band a stack of large-size bills. Do not tape tears. Bring them as they are. Currency people would rather see an honest wrinkle than a new crease you added in the car.

5. 05

   Be present when it is your turn

   Take the call outside. Pull the earbuds. The dealer is about to look at your coins or pull something you asked for. A face-to-face minute is worth more than a half-distracted twenty. If you need to text a spouse about a number, say so and step aside.