DH Ketterling Consulting

Collector notes

Visiting a coin shop

A few notes before you walk into DH Ketterling Consulting in Reno, NV. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Insurance and probate need different paperwork

   If a lawyer, an executor, or an insurer sent you, say so. Bring what papers you have. The shop may not be the appraiser you need, and they will tell you. That honesty is useful. It is better than leaving with the wrong kind of number.

2. 02

   Keep paper money flat and in sleeves if you have them

   Do not fold old notes to “fit the envelope.” Do not rubber-band a stack of large-size bills. Do not tape tears. Bring them as they are. Currency people would rather see an honest wrinkle than a new crease you added in the car.

3. 03

   Check hours before you drive

   Listings show hours when the shop has shared them. They still change for lunch, shows, and appointments. If you are coming from across town, call or look at the hours on this page. A two-minute check beats a locked door.

4. 04

   Wait your turn at the counter

   A coin shop is not a buffet line. The person already at the glass is in a private conversation. Stand back, keep your box closed, and wait to be invited forward. Jumping in with “real quick” questions while someone is selling a collection is the fastest way to start a visit on the wrong foot.

5. 05

   They may weigh, look up, or photograph

   That is how a careful shop works. It is not stalling. Stay with your coins. If they need a minute in the back, that is their process. Ask if you are unsure what is happening. Curiosity is fine. Suspicion as a default is not.