Hauser and Miller

Collector notes

Visiting a coin shop

A few notes before you walk into Hauser and Miller in Saint Louis, MO. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Tell them if a coin is damaged, cleaned, or already graded

   Hiding a problem wastes time and trust. “This one was cleaned” or “this already came back from PCGS” is useful. Dealers would rather adjust than feel tricked. Honesty on the small things makes the rest of the visit easier.

2. 02

   “Best I can do” is a sentence, not an insult

   They have to sell it, hold it, and stay in business. You can say no. You can ask if they can do better on part of the lot. You should not treat a firm number as a personal slight. A calm “I need to think about that” is enough.

3. 03

   Call ahead with a large collection or an estate

   A suitcase is not a walk-in impulse. Tell them roughly what you have and when you can come. They may want a second set of hands or a block of time. That is how you get a fair look instead of a glance between other customers.

4. 04

   Cash is still common. That is normal.

   Coin and bullion shops have worked in cash for a long time. It is not shady by itself. Count together at the counter. Do not count a stack in the parking lot with the door open. If you are uncomfortable carrying cash, say so and ask what else they can do.

5. 05

   Bring the holders, papers, and boxes they came in

   Original packaging, certificates, and grading-company holders matter. Do not dump everything into a bag to “make it easier.” The dealer would rather see it the way it has been kept. Leave coins in PCGS, NGC, or ANACS holders.