St. Charles Coin Shop

Collector notes

Visiting a coin shop

A few notes before you walk into St. Charles Coin Shop in St Charles, MI. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   A buy offer is not an appraisal

   An offer is what this shop will pay today. An appraisal is a written opinion, often for insurance or an estate, and it is a different service. If you need a document, say that first. Do not treat a verbal number as a formal appraisal.

2. 02

   Call ahead with a large collection or an estate

   A suitcase is not a walk-in impulse. Tell them roughly what you have and when you can come. They may want a second set of hands or a block of time. That is how you get a fair look instead of a glance between other customers.

3. 03

   Ask before you touch anything in the case

   The dealer will hand you a coin or put it on a pad. Do not reach into a tray or slide a slab toward yourself. Handle coins by the edges if they are raw. If you drop something, say so immediately.

4. 04

   Never step behind the counter

   That side of the glass is staff only — even if you “just want to show them something in better light.” Hand the coins across. Wait to be invited if they have a viewing area. Crossing the rail uninvited is how visits end early.

5. 05

   Count money together, then put it away

   Whether you are paying or getting paid, count at the counter where both of you can see. Then put it away. That protects you and the shop. If something is off, it is much easier to fix before anyone has left the glass.